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Sign Up Form Spacing

  • March 10, 2023
  • 1 reply
  • 133 views

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Hi! 

I am encountering some spacing issues on our sign up forms. It is not showing up in klaviyo, but is looking weird when it’s live on shopify. Any suggestions would be appreciated! 

 

Best answer by Dov

Hi @shopboem,

Thanks for your post.

Can you show us how it’s displaying in the Klaviyo editor? Typically if the signup form is properly formatted in the editor but appears skewed on your website, it is because of conflicting CSS on your website overriding the styling settings of the form. If you are tech-savvy yourself or have a developer who can look at the site code, you’ll be able to pick out the problematic CSS causing the conflict. 

I hope that’s helpful.

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1 reply

Dov
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  • Klaviyo Alum
  • 1493 replies
  • Answer
  • March 10, 2023

Hi @shopboem,

Thanks for your post.

Can you show us how it’s displaying in the Klaviyo editor? Typically if the signup form is properly formatted in the editor but appears skewed on your website, it is because of conflicting CSS on your website overriding the styling settings of the form. If you are tech-savvy yourself or have a developer who can look at the site code, you’ll be able to pick out the problematic CSS causing the conflict. 

I hope that’s helpful.