Skip to main content
Solved

Discrepancy in data display

  • March 10, 2023
  • 1 reply
  • 70 views

Forum|alt.badge.img+3

Hello,

I have data that displays varying figures for the same information.

When I want to verify the number of unsubscribed individuals from my list using the “Segment” feature, I obtain one figure - 1868, but if I refer to the list growth report, I receive a different number - 219.
Could you tell me why ?

Kindly review the attached files.
 



Thank you.

Best answer by Dov

Hi @KindeR,

Thanks for sharing this with us.

I wonder which timeframe you’re using on the list growth report? Since your segment is look over all time, just want to ensure the timeframes align. Additionally, would you mind sharing a screenshot of the segment definition?

Looking forward to hearing from you. 

View original
Did this topic or the replies in the thread help you find an answer to your question?

1 reply

Dov
Forum|alt.badge.img+61
  • Klaviyo Alum
  • 1493 replies
  • Answer
  • March 10, 2023

Hi @KindeR,

Thanks for sharing this with us.

I wonder which timeframe you’re using on the list growth report? Since your segment is look over all time, just want to ensure the timeframes align. Additionally, would you mind sharing a screenshot of the segment definition?

Looking forward to hearing from you.