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Can I preview a specific user's flow?

  • May 3, 2023
  • 1 reply
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I set up a flow that has conditional logic for two different scenarios, but I am only seeing the logic for one of the conditions. I know the email of users that match the other condition, but as far as I can tell, the preview only applies to the 10 most recent matching flow metric events. None of these users matches the other condition.

Is there a way to preview the flow email based on a specific user who matches my condition?

Best answer by stephen.trumble

Hey @kchung 

Thanks for reaching out for help with your preview emails.

Unfortunately it isn't currently possible to increase the number of users you can preview a flow message with, or select a user other than those 10 offered in the preview modal. I understand that this is frustrating so please allow me to pass on your feedback to our product team for future development on these features.
 

Thank you so much for being part of the Klaviyo community!

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stephen.trumble
Community Manager
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Hey @kchung 

Thanks for reaching out for help with your preview emails.

Unfortunately it isn't currently possible to increase the number of users you can preview a flow message with, or select a user other than those 10 offered in the preview modal. I understand that this is frustrating so please allow me to pass on your feedback to our product team for future development on these features.
 

Thank you so much for being part of the Klaviyo community!