Hi,
I have an Abandoned Cart flow that is set up to identify customers who qualify for a VIP Coupon at checkout and/or free shipping. I have now been tasked with identifying carts that contain a subscription product, to create a template that is unique to those products.
I have inserted an additional conditional split to the flow, so as anyone who entered the flow with a subscription product would enter the specific arm for this category. Below is how it is structured.
I have had multiple issues with trigger/conditional splits in flows and found that they don’t always correctly identify customers, sometimes resulting in duplicate emails being sent.
Before I move forward with building the content and setting this live, could someone please offer their expertise as to whether the first split will work correctly.
Thanks,
Megan
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