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I am auditing this particular account and for their post-purchase flow the trigger is “fulfilled order” not “placed order”.
Placed order is the right trigger for a post-purchase flow right?
Because placed order is when a person places an order and “fulfilled order” is when a person receives an order.
For context, the first email we are sending to the customers is “Thank you for your purchase”.
So, ideally “placed order” should be the trigger for this email, right?
Appreciate your help : )