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Can Klaviyo send an automated email triggered from a reply?

  • September 4, 2023
  • 1 reply
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This could be a good way to increase engagement on the first open email. The automated email could contain an increased discount or another benefit

Best answer by stephen.trumble

Hey @GaryV_123 

Welcome to the community and congrats on your first post! Check out this other community post on the same topic.

While we can’t automate a response off of a reply, you can use the “Opened email” event that is triggered for a specific campaign or flow to create an automated series of emails to follow up ie “Opened Email X” and “Has NOT Placed Order in X days”. 

Hope this helps!

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stephen.trumble
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  • Community Manager
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  • September 5, 2023

Hey @GaryV_123 

Welcome to the community and congrats on your first post! Check out this other community post on the same topic.

While we can’t automate a response off of a reply, you can use the “Opened email” event that is triggered for a specific campaign or flow to create an automated series of emails to follow up ie “Opened Email X” and “Has NOT Placed Order in X days”. 

Hope this helps!