Skip to main content
Solved

Popup and welcome flow

  • September 19, 2023
  • 5 replies
  • 265 views

Forum|alt.badge.img+3
  • Partner - Silver
  • 1 reply

Hello Klaviyo Community!

We want to have a popup on a page, where already exists an embed form for subscribers (newsletter). When people subsribe, they receive welcome flow.

This popup, will have a code for discount. We would like to prevent existing subsribers to sign up for newsletter, just to get discount, but we want them all (subscribers from embed form and popup) on the same list or segment. How (if) can we do this?

Best!

Best answer by stephen.trumble

Hey @JOWPM 

Welcome to the community and congrats on your first post! Happy to help with your popup signup form.

Within the Behaviors & Targeting section of the signup form, you can set it to NOT show to customers who are already in a list or segment within your accout and therefor will not receive the discount code. 

Hope this helps!

View original
Did this topic or the replies in the thread help you find an answer to your question?

5 replies

iamoscar
Partner - Platinum
Forum|alt.badge.img+2
  • Partner - Platinum
  • 4 replies
  • September 19, 2023

To prevent someone who has subscribed and purchased just add the following flow filter and have them go to the same list you are using for your embed form:
 

 


stephen.trumble
Community Manager
Forum|alt.badge.img+60
  • Community Manager
  • 1518 replies
  • Answer
  • September 19, 2023

Hey @JOWPM 

Welcome to the community and congrats on your first post! Happy to help with your popup signup form.

Within the Behaviors & Targeting section of the signup form, you can set it to NOT show to customers who are already in a list or segment within your accout and therefor will not receive the discount code. 

Hope this helps!


KatherineB
Partner - Platinum
Forum|alt.badge.img+23
  • Champion & Partner
  • 150 replies
  • September 19, 2023

Hi @JOWPM Great answers above, but also wanted to add - when you are editing your form, on the button, make sure you choose the correct list from the drop down (whichever list you want your subs to enter). 

 


Forum|alt.badge.img+3
  • Author
  • Partner - Silver
  • 1 reply
  • September 20, 2023

Thank you for your valuable responses!

How I can ensure they receive the desired flow? Is it possible to send two separate flows—one for the welcome series and another for the pop-up?


KatherineB
Partner - Platinum
Forum|alt.badge.img+23
  • Champion & Partner
  • 150 replies
  • September 20, 2023

@JOWPM You can absolutely send to separate flows - create 2 lists - one for the pop up and one for embedded form. The flows will be triggered by joining that list, so you can create 2 completely separate flows if you’d like.

 

Katheirne