It wasn't clear what I will put in my Call to Action Button but I'm directing it to my SMS Klaviyo List (Although after testing this List does not populate with the new mobile signup).
I didn't check the SMS Consent as this will not allow me to publish the form since I'm not using Klaviyo SMS feature.
I tested this pop-up and my mobile number was subscribed to Postscript (after I replied Y).
Here are my questions:
1. How do I track the signup rate for Email and SMS?
- I see in Klaviyo that my form did not reflect the email and mobile number signup rate. So I'm not sure how I will track it??
- Here's a snip of my form showing 0% signup rate although I signed up with my email and mobile number
- I turned it off since I don’t know how to track the sign ups
2. Why did my new mobile number not reflect in my Klaviyo profile? Is there a workaround?
- I have a different mobile number which was saved in Klaviyo after purchase.
- Now, I tested my Klaviyo pop-up and signed up with a new number, but my new mobile did not change with the one I just signed up.
Please help. My goal is to create a Klaviyo popup that integrates well with Postscript where I can see my signup rates to monitor.
Thanks for sharing your question with us! Happy to help!
If you’re receiving an SMS from postscript to confirm your subscription to the number you gave in the klaviyo form, that does indicate that the form is properly working and consent is being sent to Postscript vs staying in Klaviyo.
Do you mind confirming a couple things for me? First, can you confirm that you have chosen and email list for your email to be added to? Additionally, have you tested this form multiple times and can confirm that each time you give your email and SMS number, the signup rate is still 0%?
It is possible that if you are not checking the ‘SMS consent’ box in your Klaviyo form, as Postscript’s documentation advises, that the number you give in the Klaviyo form therefore isn’t added to your Klaviyo profile, but instead pulling the number associated with your profile after purchase. I am going to investigate this further and confirm with a team member and get back to your with a solution!
Thanks for sharing your question with us! Happy to help!
If you’re receiving an SMS from postscript to confirm your subscription to the number you gave in the klaviyo form, that does indicate that the form is properly working and consent is being sent to Postscript vs staying in Klaviyo.
Do you mind confirming a couple things for me? First, can you confirm that you have chosen and email list for your email to be added to? Additionally, have you tested this form multiple times and can confirm that each time you give your email and SMS number, the signup rate is still 0%?
It is possible that if you are not checking the ‘SMS consent’ box in your Klaviyo form, as Postscript’s documentation advises, that the number you give in the Klaviyo form therefore isn’t added to your Klaviyo profile, but instead pulling the number associated with your profile after purchase. I am going to investigate this further and confirm with a team member and get back to your with a solution!
By clicking “Accept All Cookies,” you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
Privacy Preference Center
Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies
Site Analytics
Your Privacy
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Privacy Notice
Strictly Necessary Cookies
Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Site Analytics
These cookies record your visit to our website, and are used to track your visit including information such as: web page interactions (clicks, hovers, focus, mouse movements, browsing, zooms and other interactions), referring web page/source through which you accessed the Sites, heatmaps and scrolls, screen resolution, ISP, and statistics associated with the interaction between device or browser and the Sites. If you are accessing our Services with a European IP address, you have been asked to consent to the use of these cookies (you are free to deny your consent).