Hi,
I’m trying to create a welcome email, but I noticed when I switched to the mobile editor my logo wasn't there. I randomly tried two logos in the desktop editor and that way it showed in my mobile editor?
Am I doing something wrong ?
Solved
Logo image not showing on mobile editor
+1Best answer by bluesnapper
Welcome to the community
Have you checked if your original logo’s display options are set to ‘Desktop & Mobile’? If it’s set to to ‘Desktop’ it won’t display in the mobile preview (or for recipients on mobile devices).
Regards
Andy
+45Welcome to the community
Have you checked if your original logo’s display options are set to ‘Desktop & Mobile’? If it’s set to to ‘Desktop’ it won’t display in the mobile preview (or for recipients on mobile devices).
Regards
Andy
https://bluesnapper.com - Klaviyo Champion & Partner
+1bluesnapper wrote:
Welcome to the community
Have you checked if your original logo’s display options are set to ‘Desktop & Mobile’? If it’s set to to ‘Desktop’ it won’t display in the mobile preview (or for recipients on mobile devices).
Regards
Andy
Thanks so much, that fixed it.
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.