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Star Ratings not showing on product page

  • November 12, 2023
  • 2 replies
  • 401 views

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Hi there,

I’m using the theme “Taste” and have added Klaviyo reviews to our product pages. Both the Star Rating and the Feature Reviews section.

 

I have one test review in the account and when I’m in “Customise theme” the star rating comes through and so does the featured review; however when I go to my live site after I've published the changes there are no reviews.

 

I’ve checked all my settings and have checked multiple forums for help but no luck so far!

 

Thanks

Best answer by Brian Turcotte

Hi @tokioofficial!

My apologies for the delay here!

We have released new reviews customization abilities that will resolve this issue, here:

Best,

Brian

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2 replies

Brian Turcotte
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Hi @tokioofficial!

I’m going to check on this with our Reviews team and I’ll update the thread ASAP!

Best,

Brian


Brian Turcotte
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  • Klaviyo Alum
  • 1393 replies
  • Answer
  • January 24, 2024

Hi @tokioofficial!

My apologies for the delay here!

We have released new reviews customization abilities that will resolve this issue, here:

Best,

Brian