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branded email links

  • December 14, 2023
  • 2 replies
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Hi. Are we able to set the tracking links on emails to one that is using our own subdomain rather than the Klaviyo tracking domain? Somewhat like how we’re able to use a custom domain for Klaviyo’s SMS marketing links, but for email. 

I’ve attached some examples below.

 

Also, I see two different tracking link domains (and subdomain) that Klaviyo uses for tracking email clicks, trk.klclick.com, trk.klclick1.com, and ctrk.klclick1.com, and these two domains don’t normally mix for the same sender (as if the domain assigned to the sender and that’s going to be the domain used for their email clicks tracking with Klaviyo moving forward). What determines which domain is assigned for the sender?

Best answer by stephen.trumble

Hey @Sung19 

Sorry that link sent you to a dead page, I will update it. However here is the correct Help Center document on How to Set Up Dedicated Click Tracking.

Hope this helps

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  • Contributor I
  • 5 replies
  • December 14, 2023

I see from this post that @David To linked to the article How to Set Up Dedicated Click Tracking, but clicking on that link brings me to a page that couldn’t be found...


stephen.trumble
Community Manager
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  • Community Manager
  • 1518 replies
  • Answer
  • December 14, 2023

Hey @Sung19 

Sorry that link sent you to a dead page, I will update it. However here is the correct Help Center document on How to Set Up Dedicated Click Tracking.

Hope this helps