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Klaviyo keeps telling me my system has an error when trying to save a text-only email in workflow

  • January 4, 2024
  • 1 reply
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smileyrox
Problem Solver I
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Hi to everyone,

 

Please can someone help me. I have tried several times to create a text-only email and I keep getting this error when I try save the email.

 

Why is this happening and how can I get past this to save my email? 

 

PS - This email is in a flow.

 

Warm regards,

Rox

Best answer by stephen.trumble

Hey @smileyrox 

Welcome back to the Community!

Unfortunately you need to remove the heart emoji from the text. Once you’ve removed the emoji, it should save properly!

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stephen.trumble
Community Manager
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  • Community Manager
  • 1518 replies
  • Answer
  • January 4, 2024

Hey @smileyrox 

Welcome back to the Community!

Unfortunately you need to remove the heart emoji from the text. Once you’ve removed the emoji, it should save properly!