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Our email send go to spam folders


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Why do our emails go to spam? I’ve read the page on Klaviyo’s help page but none of it seems relevant to us. Would love some help!

Best answer by inboxingmaestro

Hi Alice,

That’s a great question but quite subjective as there are multiple factors and variables involved behind emails going to the spam folder.

Can you elaborate a bit for better context about Deliverability issues you’ve been facing? Are you facing consistent drop in open rates or increase in spam complaints or bounce rates? Since when you’ve been noticing emails going to the spam folder? Is it for a specific ISP like Gmail or across the board?

Regards,

Mohsin

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inboxingmaestro
Partner
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Hi Alice,

That’s a great question but quite subjective as there are multiple factors and variables involved behind emails going to the spam folder.

Can you elaborate a bit for better context about Deliverability issues you’ve been facing? Are you facing consistent drop in open rates or increase in spam complaints or bounce rates? Since when you’ve been noticing emails going to the spam folder? Is it for a specific ISP like Gmail or across the board?

Regards,

Mohsin


inboxingmaestro
Partner
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Hey @risecoffeebox,

Did you get a chance to review my last comment? Happy to connect and talk about it. Let me know if you have any questions.

Regards,

Mohsin