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How can I set-up a Do Not Reply email?


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Hi Guys, 

How to set-up DO NOT REPLY email in Klaviyo. Is there a way?

Thanks 

Best answer by marissanunez

Hi @johnphysio 

 

Thanks @forman for hopping in here. You are correct, we can not create a new address in Klaviyo for you but you can change your sender name.

 

You are able to update your default from address or change it for a specific email. In that same setting you can have one address display, and then use a separate address for replies. If you uncheck the box that says “use this as your reply-to address” you are given an option to add a separate email:

 

I hope this helps!

Marissa

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2 replies

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  • Problem Solver I
  • 38 replies
  • April 6, 2021

@johnphysio You can write down ‘noreplay@yourbrands.com’ in the sender email.

There is no noreply in klaviyo.

 


marissanunez
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  • Klaviyo Alum
  • 48 replies
  • Answer
  • April 11, 2021

Hi @johnphysio 

 

Thanks @forman for hopping in here. You are correct, we can not create a new address in Klaviyo for you but you can change your sender name.

 

You are able to update your default from address or change it for a specific email. In that same setting you can have one address display, and then use a separate address for replies. If you uncheck the box that says “use this as your reply-to address” you are given an option to add a separate email:

 

I hope this helps!

Marissa