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Problème de d'intégration Klaviyo

  • March 2, 2021
  • 1 reply
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Hi,

J’arrive pas à intégrer klaviyo sur mon prestashop.

J’ai un prestashop payant, 75 euros/mois.

Quand je mets le URL du site et la clé de service.

Ca me dit de vérifier si Klaviyo est installé.

Il est installé sur mon prestashop, je le vois.

Ca fait 3seamine que je paye mais j’arrive toujours pas à trouver de solution.

Pouvez vous m’aider ?

 

 

Best answer by Jessie Sigler

Hi @IQRA !

Since at this current time, we aren’t supporting languages other than English in the Community forum, I’m just going to do a quick Google translation of your question for anyone that might have a similar question in the future: 
 

I can't integrate klaviyo on my prestashop. I have a paid prestashop, 75 euros/month. When I put the site url and the service key. It tells me to check if Klaviyo is installed. It is installed on my prestashop, I see it. I've been paying for 3 weeks but still can't find a solution. Can you help me ?


I’d recommend reviewing this Klaviyo Help Center article, How to Integrate with PrestaShop, and following the steps outlined to ensure a proper integration is made. Additionally, you may want to check that you have the official Klaviyo module installed as well.

I hope that the information in the links above is helpful!

Best, 

Jessie

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Jessie Sigler
Klaviyo Employee
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  • Klaviyo Employee
  • 7 replies
  • Answer
  • March 2, 2021

Hi @IQRA !

Since at this current time, we aren’t supporting languages other than English in the Community forum, I’m just going to do a quick Google translation of your question for anyone that might have a similar question in the future: 
 

I can't integrate klaviyo on my prestashop. I have a paid prestashop, 75 euros/month. When I put the site url and the service key. It tells me to check if Klaviyo is installed. It is installed on my prestashop, I see it. I've been paying for 3 weeks but still can't find a solution. Can you help me ?


I’d recommend reviewing this Klaviyo Help Center article, How to Integrate with PrestaShop, and following the steps outlined to ensure a proper integration is made. Additionally, you may want to check that you have the official Klaviyo module installed as well.

I hope that the information in the links above is helpful!

Best, 

Jessie