+1Hi there,
we want to make a NPS rating and want to email it to our customers (those with email opt-in and those without) - it’s all GDPR-compliant.
I’m looking for some examples of other campaigns like this because I’m trying to figure out how to phrase the “unsubscribe link”.
Also how do I track people who don’t want to receive any more polls? I can’t just unsubscribe then when they’ve never been subscribed before.
Did anyone else send polls like this?
Thanks and regards
Best answer by Taylor Tarpley
Hi there
Welcome to the Community! Happy to help!
I would check out this similar question by a peer who asked users to rate their emails between 1-5 stars. I think this could be a great way to get NPS score in a similar way, which would be having a customer click a button and the NPS score is then added to their profile.
Do you mind sharing how emailing people who haven’t opted in to receive marketing are GDPR compliant? I would recommend checking out our documentation on how to collect GDPR-compliant consent because GDPR requires informed and freely given consent before you send marketing emails to a contact.
Thanks for participating in the Community!
-Taylor
+60Hi there
Welcome to the Community! Happy to help!
I would check out this similar question by a peer who asked users to rate their emails between 1-5 stars. I think this could be a great way to get NPS score in a similar way, which would be having a customer click a button and the NPS score is then added to their profile.
Do you mind sharing how emailing people who haven’t opted in to receive marketing are GDPR compliant? I would recommend checking out our documentation on how to collect GDPR-compliant consent because GDPR requires informed and freely given consent before you send marketing emails to a contact.
Thanks for participating in the Community!
-Taylor
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