Replies posted by Damilare_Ogunajo

4 Replies

P
Contributor I
PHuetContributor I
asked in Integrations and Reviews

New Integration

Hi @PHuet  It seems there might be a connection issue with your Facebook accounts in Klaviyo. To refine your settings, ensure your business page is connected to both your advertising account and lead ad settings. If the dropdowns are limited, try reauthorizing your Facebook integration in Klaviyo. This often resolves such discrepancies. If issues persist, please check your Facebook permissions and make sure the necessary pages have the required access.  Best,Damilare

3
P
Contributor I
5 months ago
F
Problem Solver I
FinkProblem Solver I
asked in Analytics and Deliverability

Resetting sales data on dashboard?

Hi @Fink  To reset the test data in Klaviyo, navigate to your Klaviyo account, go to the profile drop-down, and select 'Account.' Under 'Account Settings,' click 'Privacy & Compliance,' and then 'Reset Metrics.' This will clear the test data. If you have more questions or need further assistance, I'd be happy to help!   Also, to reset test data in Klaviyo, you can create a new 'sandbox' account within your main account. This sandbox is isolated and won't affect your actual data. You can use a specific property, like 'test@email.com,' for your test orders, then create a segment excluding this email for accurate analytics.  Additionally, I specialize in Klaviyo and Shopify integrations and would love to share some insights to help you kickstart your journey. Feel free to reach out if you'd like to schedule a meeting to discuss strategies for gaining early momentum in the competitive market space. Best of luck with your Shopify launch!"

3
F
Problem Solver I
5 months ago
B
Contributor I
bhumphr6Contributor I
asked in Campaigns and Flows

how to step up First time customer of a certain product after fulfillment flow

Hi @bhumphr6 ! To create a flow for first-time customers purchasing a specific product, follow these steps in Klaviyo: 1. Build a 'First-Time Customer' Flow:   - Use the 'First Time Customer' template as your starting point.   - Customize it by adding conditions to target customers who purchase the specific product you're focusing on. 2. Add a Post-Purchase Trigger:   - Insert a 'Post-Purchase' trigger in the flow.   - Set conditions to ensure it only triggers for first-time customers of the targeted product. 3. Email After Fulfillment:   - Add an email action after the 'Post-Purchase' trigger.   - Customize the email content to suit your post-fulfillment communication. 4. Exit the Flow:   - Use a 'Flow Control' to exit customers from the flow after they receive the email. Remember to test the flow to ensure it works seamlessly. If you have any questions or need further assistance, feel free to ask! 🚀"

1
Damilare_Ogunajo
Problem Solver I
5 months ago
G
Contributor I
GuilhermeContributor I
asked in Campaigns and Flows

Price drop flow

Hi @Guilherme  I see you're facing some pricing display issues in your Price Drop flow. To troubleshoot, ensure your product catalog is synced correctly in Klaviyo, and double-check the 'sale price' field for accuracy. Additionally, review your flow settings to confirm the correct variables are pulling through, you can as well explore the possibility of customizing the email template to ensure precise value representation. If the problem persists, I'd be happy to delve deeper with more details about your catalog structure and flow configuration. Let me know if you need further assistance!

1
Damilare_Ogunajo
Problem Solver I
5 months ago

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