Replies posted by jesseb

7 Replies

J
Contributor I
jdanContributor I
asked in Email Templates and Coupons

Can't paste in a text block

Having similar issues. Posted about it here:  

2
J
Contributor IV
4 days ago
E
Contributor I
ElisabethContributor I
asked in Lists, Segments, and Profiles

Confirmation email is not sent after signing to a list

@Elisabeth Did you find a solution?I think the Jotform integration does the same thing. Registrations via JotForm are not triggering sending out the confirmation email for double opt-in.I had to switch to single opt-in at the list level for new subscribes to be successful, but I would prefer double opt-in with a confirmation email sent out.

4
J
Contributor IV
19 days ago
J
Contributor IV
jessebContributor IV
asked in Lists, Segments, and Profiles

One profile in multiple flows

  @jesseb PS: Just thinking more about your prospective members. If you updated a value on their profile to say whether or not they have attended their trial class (this could be an easy form for the reception team to complete, or could even be done via integration of your gym software) you could add that in too as a flow filter or conditional split. Currently, we are not using any gym software with check in system, but I would like a way to note and target profiles based on if they have or have not taken a trial class. This may have to be a manual process to update profiles. You could even push these customers that have attended a trial class but haven’t signed up into a new nurturing flow to market them the benefits of signing up to become a full member, and ask for a review about the trial class they’ve done.  This is exactly what I’m trying to accomplish.To give a more specific example:All signups (regardless of referral channel) should enter the same welcome series that would look

5
DavidV
Partner - Gold
21 days ago
J
Contributor IV
jessebContributor IV
asked in Lists, Segments, and Profiles

One profile in multiple flows

Hi @jesseb, Thank you for your question. Firstly - I’m a huge group fitness fan (Les Mills here in New Zealand), great to see some gym use cases here!  My recommendation here would be this: Create individual sign up forms - you can either embed them directly into the URL (www.mygym.com/instagram-signup) or use UTM parameters to target the specific customer (https://www.mygym.com?utm_source=instagram&utm_medium=cpc&utm_campaign=signup_promo). Screenshot below sits in the “targeting & behaviour” settings of the Klaviyo Form Builder:  In the form you can submit a hidden profile property (ie. it’s not shown to the customer) with the referral. The other option is to use the “Initial source” field. Example of hidden profile property: Inside the Welcome Flow you can add conditions so that you can target your content depending on the sign up source: I would highly recommend having only a single list (benefits here), and basing the start of the flow either on entering that

5
DavidV
Partner - Gold
21 days ago
S
Contributor I
SceamContributor I
asked in Sign-up Forms

Why is my popup not showing up on Wordpress website & Klaviyo is 'unable to detect it'?

Hi @jesseb,    Thanks for sharing your question!    Do you mind sharing if you followed through publishing your form and still do not see it on your site? Additionally, did you take the troubleshooting steps above, such as inspecting to ensure klaviyo .js is installed on your site and are still not successful?    -Taylor  Hi Taylor,Yes, I published the form and still do not see the pop-up load.The Klaviyo js scripts load as seen here: Form is published live: Targeting rules are: show when visitor exits page, all devices, all visitors - no other restrictions. Tested in incognito. Still doesn’t work. UPDATE - After doing more testing, I got the scroll 30% down the page to trigger the pop-up. Looks like just exit-intent is not working. UPDATE - Now it completely works as expected. This is so strange. Please disregard!

4
J
Contributor IV
6 months ago
S
Contributor I
SceamContributor I
asked in Sign-up Forms

Why is my popup not showing up on Wordpress website & Klaviyo is 'unable to detect it'?

Hello all, I am attempting to get a sign up form popup on my wordpress/woocommerce website. After creating the form I clicked the “Install Code Snippet” button to retrieve the script, I then pasted it into the “Code Snippets” plugin within Wordpress in the Global Header (the same global header snippet I use for Facebook Pixel, Tiktok Pixel, Google analytics, etc.) I checked the source code of my site and have confirmed the script is in my header. When I try to verify the installation it is saying “Unable to detect that sign-up forms are successfully installed on your site” I have absolutely no idea why this could be the case. Any info on why this is happened? I have checked the klaviyo plugin to confirm it’s connected and Klaviyo is receiving all events/orders from my site. Website here: https://avantsamples.com/ Snippet code: <script async type="text/javascript" src="https://static.klaviyo.com/onsite/js/klaviyo.js?company_id=RNyWMN"></script> Screenshot of error: https:/

4
J
Contributor IV
6 months ago
H
Contributor I
Hol2022Contributor I
asked in Integrations and Reviews

Integration to Wordpress

I’m having an issue with integrating with WordPress as well.I’ve inserted the code snippet into the body using the Code Snippets plugin.I keep receiving this error: “Script was not installed correctly”. I can see the code is on the site though.Please advise.

14
D
Contributor I
5 days ago

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