Replies posted by Vincenzo Cassese

13 Replies

D
Contributor I
DikshitContributor I
asked in Lists, Segments, and Profiles

Delete a profile via API

2 years have passed since the first post in this thread and there is still no solution to delete a contact via api.It seems to me to be an incorrect way for Klaviyo to prevent an account from deleting contacts, so as to leave only the inconvenient side of deletion.Personally I find all this absurd after 2 years from the first request.

18
V
Active Contributor I
4 days ago
V
Active Contributor I
Vincenzo CasseseActive Contributor I
asked in Lists, Segments, and Profiles

Segmentation inconsistency

In fact I had this doubt, but you opened my mind.But at this point I would like to know how I could segment all users chronologically based on any touchpoint?

8
ebusiness pros
Partner - Silver
8 months ago
V
Active Contributor I
Vincenzo CasseseActive Contributor I
asked in Lists, Segments, and Profiles

Segmentation inconsistency

I need to know this to analyze Breakdown auditions during email campaigns. That's why I need to isolate them. I don't want there to be overlaps between segments. 

8
ebusiness pros
Partner - Silver
8 months ago
V
Active Contributor I
Vincenzo CasseseActive Contributor I
asked in Lists, Segments, and Profiles

Segmentation inconsistency

Exactly, I would like just that, I don't care what kind of touchpoint it is, as long as the segment shows interest in the brand.But I would have to segment by date order to understand how contacts perform over time for those who have never bought.

8
ebusiness pros
Partner - Silver
8 months ago
M
Active Contributor I
meetapapersandgemsActive Contributor I
asked in Lists, Segments, and Profiles

Excluding people that are in welcome flow

You've all said exactly how to exclude welcome accounts from other flows or campaigns, but the really correct way is another.Surely inserting a new property and deleting it at the end of the flow is the correct way, but have you ever thought that if a user enters the welcome series and the welcome filters are set, it will be all those who have not placed an order, from the moment the user will place an order before the end of the flow, will the ownership never be removed?So my advice is to remove the property even if the user has made the first order, inserting the removal within the post-purchase flow.What I'm saying always depends on how you set up the welcome series flow, for example for my ecommerce I don't want to send more welcome emails if the user buys and for this I had to insert a property removal both at the end of the welcome flow (if he does not purchase) the purchase trigger is triggered.In this way we will have the possibility to communicate correctly with users once the

26
C
Contributor I
6 months ago
A
Contributor I
AlastairofecwContributor I
asked in Lists, Segments, and Profiles

Whats the difference between accepts marketing and the Newsletter list?

Ok thank you 😁

21
David To
Klaviyo Employee
10 months ago
A
Contributor I
AlastairofecwContributor I
asked in Lists, Segments, and Profiles

Whats the difference between accepts marketing and the Newsletter list?

So if a first-time person goes to checkout without ticking email marketing and without buying, they won't enter the cart abandonment flow?

21
David To
Klaviyo Employee
10 months ago
A
Contributor I
AlastairofecwContributor I
asked in Lists, Segments, and Profiles

Whats the difference between accepts marketing and the Newsletter list?

If i don’t click on Subscribe customers who Accept Marketing to a Klaviyo List in Shopify Integration, Will the contact still be inserted in the cart abandonment flow?

21
David To
Klaviyo Employee
10 months ago
B
Contributor I
bquimperContributor I
asked in Campaigns and Flows

Collecting more information from profiles in flows

I tried to track through a zapier integration and I have to say that the name is entered inside Klaviyo's "First_Name" field.However, if you want to create custom fields based on the answers obtained in Typeform, when a user completes the form and sends his email, the custom fields are labeled in Klaviyo as "$ source" "API".It would be nice if you could fix this bug, in order to integrate typeform via Zapier to get properties like "First_Name" "email" "List" and "Custom Properties."In conclusion, if you directly use the integration of Typeform in Klaviyo, we can segment users based on the answers by creating "Custom Properties" but we cannot obtain the "First_Name" field;while if we use Zapier, we can get the "First_Name" field but we can't get the "Custom Properties".Is there an alternative way to get both of these parameters?

4
David To
Klaviyo Employee
2 years ago
V
Active Contributor I
Vincenzo CasseseActive Contributor I
asked in Campaigns and Flows

Need Review Problem

The flow was in live mode. All email haven't a smart sending but i have need reviews sometimes. 

5
stephen.trumble
Community Manager
1 year ago
V
Active Contributor I
Vincenzo CasseseActive Contributor I
asked in Lists, Segments, and Profiles

Assign scores based on actions

I understand that Klaviyo is a CRM for ecommerce, but within an ecommerce there are products. In our company, the products that are launched follow a very specific structure during a product launch campaign. Understanding who is ready to buy and who is not really essential, all this based on actions performed by users. Assigning logic by scoring that adds, subtracts, etc., based on user behaviors during a flow is really important. In other CRMs there is this function which is really important for those companies that take advantage of the various phases of product launches. In fact, in a Pre-Launch phase, where a user may have never purchased, it would be easier to segment based on a score. I think it's a feature that you can consider and have to talk to the developers about.

3
Dov
3 years ago
V
Active Contributor I
Vincenzo CasseseActive Contributor I
asked in Campaigns and Flows

Can I add a trigger in a flow that is activated when a user clicks on a specific link?

The flow in this segmentation does not work, I think I did exactly as you indicated. I simply added a custom property when I click on the link. The property says to add 'speedylink' 'accedi' to the profile. The flow unfortunately directs all users in the flow who do not reflect the characteristics of the trigger.  

7
A
10 months ago
V
Active Contributor I
Vincenzo CasseseActive Contributor I
asked in Campaigns and Flows

Can I add a trigger in a flow that is activated when a user clicks on a specific link?

Thank You for all.I will try to do what you said and will keep you updated.

7
A
10 months ago

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