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Topics started by tiva255

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tiva255Contributor I

asked in Sign-up Forms

How to connect an embed form for gathering mailing addresses

I am trying to create an embedded form for a catalog request sign up page. I want to collect the customer’s physical mailing address (not email) to send them a catalog by mail when they request one. This is a bit atypical from how Klayvio usually functions because I’m not trying to collect email addresses here (I already gather them elsewhere, and don’t want to force people to enter an email when what they really want is a catalog) I have a few questions:How do I link the inputted information to a specific list? In the Button Click Action section, there is no “list to submit” option to choose what list their information is saved to. I only see Action and After Action options. Is there a way to set up an email notification to myself any time someone enters this list? I’d like to receive an email so I know each time this action happens.

5 months ago

tiva255Contributor I

asked in Email Templates and Coupons

Template Design Question - Text and Color Blocks above images

I’m wondering how I can create a template like this in Klayvio. I understand how to achieve the first image in the email with sunset image and text (section with background image, text and a button on top of it, adjust padding of text). How are the other sections created? There are sections that have images that are not full width, with white blocks and text positioned over the image. Are the white areas part of the original image?

8 months ago

tiva255Contributor I

asked in Campaigns and Flows

Multiple Welcome Series Flows - How to Ensure they are not duplicated

I currently have two lists/Welcome Series flows set up and I am not sure if I am doing it correctly so that email subscribers don’t get the welcome series twice.Flow #1 - Subscribers who sign up for a discount code through a pop-up (they enter my “Website Sign Ups” list) and get their unique discount code and a welcome introduction series of emails.Flow #2 - Subscribers who are added automatically through Shopify, either by entering their email in the sign up field in my site footer, or by agreeing to marketing when placing an order (they enter my “Newsletter” list). These customers get the same welcome series, but WITHOUT the initial email with the discount code.What would happen if someone signs up for the discount code (through the pop-up), enters that list, and then later places an order, and gets added to the newsletter list? Would they receive the Welcome Series flows twice, through both lists?

11 months ago

tiva255Contributor I

asked in Campaigns and Flows

Understanding Flow Trigger Preview and Recent Profiles

I want to be sure I have my welcome series flows (I have two separate lists) are functioning properly and am trying to use the Flow Trigger Preview to check this. I have read the Klayvio Help Center Page on this. As a test, I subscribed to both of my flow lists with my personal email. Based on the flow filters I have set up, I should only receive emails from the first flow I subscribed to, and be excluded from the second list/flow. When using the flow trigger preview for the most recent 10 member profiles, is it my understanding correct that the preview will only show the most recent 10 profiles that qualify for the flow (instead of showing all of the recent 10 profiles, and then indicating those that don’t qualify with a “does not qualify for this flow” result). I guess I get confused because when trying the Flow Trigger Preview, all of the 10 profiles show up as “This sample recipient would qualify to enter this flow” where I guess what I was expecting was to see some would qualify,

11 months ago

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