Topics started by kunalg013

4 Topics

K
Contributor II
kunalg013Contributor II
asked in Email Templates and Coupons

How do i insert hyperlinked images made from canva?

Hi,I am new to designing so I design my graphics in canva. The problem I am facing is that canva only allows hyperlinked images to be exported as pdfs if you want them to work. But Klaviyo doesn't support pdfs. So I wanted to know if there is a way I can convert normal jpg images I edited in canva into hyperlinks….maybe even somewhere else but without losing their quality?

4
Taylor Tarpley
Community Manager
10 months ago
K
Contributor II
kunalg013Contributor II
asked in Accounts and Settings

added admin user in settings but the link says its been expired

Hi,I tried to add an account as an admin and when the link got was clicked it said the link has been expired ask for another link. Then I send another and it still said the same. I am aware the link gets expired after a set number of hours but this all happened in the course of a few minutes and it still said the link has been expiredA little backstory: The account I added is already an admin in some other account but then a new account was created under the same email id and different account name after referring to klaviyos multi user article. It’s still running through the same problem tho

1
chloe.strange
Community Manager
1 year ago
K
Contributor II
kunalg013Contributor II
asked in Sign-up Forms

Is it necessary to get consent for email as well?

Hi,I was wondering if it is necessary to get consent and make subscribers sign up the consent box in emails as well. I have seen some brands do it while some just don’t do it in emails.Also if I want to keep my double opt in disabled how can I make sure the message doesn't go to someone who didn’t decide to sign up. Like if someone misspells an email or gives some other persons email just for the discount how do I make sure they don’t receive mails without consent. What is the worst that can happen if I send to those people who didn’t actually opt in.One last thing, I am aware that different countries have different spam protection rules….so is there a resource that explains those rules in a much simpler form.

2
K
Contributor II
1 year ago
K
Contributor II
kunalg013Contributor II
asked in Campaigns and Flows

setting up flow hierarchy (how to avoid clashing of flows)

Hi, I wanted to know how do I set up flows in a way so that they don’t clash with each other.For example if someone is in my welcome series and they abandon their cart how do I make sure that the exit the welcome series and receive only the abandoned cart mails. Also I want my subscribers to receive the first three welcome emails regardless of their actions…… that is I don't want the abandoned cart to trigger if the subscriber hasn't received at least three welcome emails. Thank you so much in advance

2
K
Contributor II
1 year ago

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