Klaviyo profile custom property availability in Zapier for mapping

​@B_Riea I suggest adding an additional step in the Zapier flow, specifically the “Create Or Update Profile” Klaviyo action. This action should accept the email address of the user who completed the form. The output of this action should be the profile object, which contains all the custom properties that you can utilize in the Salesforce Create Record action.

​@whereisjad Hi there. Thanks for the reply. I’m a little confused by this. I’ve tried adding an intermediary action of creating or updating a profile. I use the same email address that was input on the form based on the input of the first action/node. The problem is when I go to map the custom properties. In the mapping window, it still only shows standard fields. I also don’t understand how this is any different than skipping this step and going straight to create a Salesforce record because it’s using the same data from the first action/node which is only showing standard properties and not any custom ones. Sorry if I’m missing something here from your explanation earlier.

​@B_Riea Have you ever allowed step 2 to execute successfully for a profile that already has the website property set? Just to be cautious, add a Delay For action and set it for 1 minute in case it takes time for the Profile added to Segment or List trigger to actually create the profile.

​@whereisjad So far I’ve only been testing using the test run function while editing a Zap. It uses a profile that was created weeks ago with all the data including custom properties already filled out. Would testing with step 2 and adding a delay still be of any use here?

Thanks

​@B_Riea Yes, that’s how Zapier typically operates. From the screenshot, I can see the exclamation mark next to step 2, which indicates that it wasn’t executed properly.