My account is 10 days overdue.
Today, I checked and would like to make the payment, but the invoice payment option is no longer available due to expiration. I also can't reach support via chat.
Should I wait for the automatic payment to go through, or is there someone who can help me with this?
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Hi
Thank you for reaching out to the Community. If your account has been cancelled due to an overdue payment and you can no longer access your account, then I would suggest submitting an account access request form here: https://help.klaviyo.com/hc/en-us/account-access-request . Our support team will then be able to assist with next steps and get you access to your account.
I hope this helps!
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