hi @chelsgrove are you able to add a reCAPTCHA on the site? That might help with the bot sign ups. This Klaviyo Community answer from @Taylor Tarpley has a link how to do it:
https://developers.google.com/recaptcha
@chelsgrove - sorry to see this happening. The bots have saved the destination URL of the Form (where the form submits to), so disabling the page probably won’t hide it unless you also disable the Form. This is probably restated in Taylor’s post and elsewhere, but this is what we do if we get blasted by bots:
- Create a New List for this bot filtering process
- Enable Double-Optin on that New List
- Clone over any List triggered Flows (e.g. Welcome Series) to be triggered off this New List in case any normal subscribers sign up in the mean time.
- Change the List of the embedded Signup Form to the New List from the main List temporarily.
- Wait X days, sort of depends on how persistent they are…
- Disable Double-Optin to see if the bot is still attacking the Form
- If everything has subsided, you can then point the Form back to your Main List.
But long term solution is to also add in ReCaptcha, but that requires a legacy HTML form and some development work.
Thanks for the clarification @retention I didn’t know that about the legacy forms.
