Hi everyone, I don’t know why this is happening however, the form we embedded on our site is not uploading all the data into their profile once they sign up.
Their first and last name in particular which is required in the form to be submitted. However, one of the fields will be missing and their last name is usually being added as their first name with last name blank.
I have even done a dummy test and it loads my last name as my first name which triggered the flow to say hi to my last name. Any help would be much appreciated!! I have just moved over from Mail Chimp and the challenges I’m having is making me re-think my choice!
Best answer by Dov
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