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My embed sign up form never shows up

  • September 30, 2024
  • 3 replies
  • 36 views

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Hi there,

I’m struggling to embed a sign-up form on my Shopify store. My theme is 2.0, and I have followed the instructions provided for this theme, but the form still isn’t showing up. Can someone please help?

Thanks in advance!

Best answer by Maxbuzz

Hello @arnovo  Could you please share how you have added this form on the website?

Also, Is there any targeting on the form which might be causing this issue

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3 replies

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  • Partner
  • 252 replies
  • Answer
  • October 1, 2024

Hello @arnovo  Could you please share how you have added this form on the website?

Also, Is there any targeting on the form which might be causing this issue


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  • Author
  • Contributor I
  • 1 reply
  • October 2, 2024

Hi @Maxbuzz, thanks for your reply!

I’ve followed the procedure for Shopify non-footer for 2.0 themes https://help.klaviyo.com/hc/en-us/articles/360006897412#:~:text=Shopify%20non%2Dfooter%20for%202.0%20themes

And I've left the targeting as it is by default: 'show to all visitors.

 


Taylor Tarpley
Community Manager
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  • Community Manager
  • 2148 replies
  • October 7, 2024

Hi there @arnovo

 

Have you made sure there is a .js code to your backend store script and can you share a screenshot of your form’s code in your backend script? Want to make sure everything looks right there!

 

-Taylor