+2
Hi, I’m trying to create a form where a user that has already subscribed can change their name. From what I found here https://www.klaviyo.com/blog/personalize-onsite-experience-with-segment-targeted-forms the Email input should have a checkbox that says “Auto-fill with email if already tracked"…
However, my forms don’t seem to have that option…
Anyone have any ideas why that options is not showing up for me? Or how to make it appear?
Best answer by alex.hong
View original
+58
Hey there
Welcome to the Community!
Unfortunately, this feature is no longer available. This is following an overall security improvement to prevent bad actors from potentially capturing user email and phone numbers.
We apologize for the inconvenience.
All the best,
Alex
+2
Ok thanks so much Alex
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