Segmenting based on customer 'Product Ordered' = 'Product Type' in Shopify

Forum|Forum|3 years ago
March 16, 2023
3 replies
571 views

Hi there,

I am wanting to create segments based on the Product Types people order from Shopify. E.g A customer orders ‘product a’ from my Shopify store and ‘product a’ has a ‘Product Type’ of T-Shirt.

Seems like a pretty stock standard detail to pull from Shopify orders but i cannot find those metrics anywhere in Klaviyo. Am i missing something here?

Any help would be great.

Thanks

This topic has been closed for replies.

Best answer by ebusiness pros

Hey @Thomas Clayton-Smith!

Glad to see you here in the community. What I’ve done in the past for similar segmenting is target “product collection contains ___” to identify a particular type of products. You can select multiple collections if needed.

If that doesn’t solve your problem, you could also try targeting “item name contains t-shirt, tshirt, etc.”

Hopefully that helps!

Cheers,
Gabrielle

J

Juan Debby01

Contributor I

Hello Clayton_Smith!! If you need help with segmenting your Subscribers. Be Rest Assured, I can help you. Kindly message me by replying to this Message

ebusiness prosAnswer

2025 Champion

Hey @Thomas Clayton-Smith!

Glad to see you here in the community. What I’ve done in the past for similar segmenting is target “product collection contains ___” to identify a particular type of products. You can select multiple collections if needed.

If that doesn’t solve your problem, you could also try targeting “item name contains t-shirt, tshirt, etc.”

Hopefully that helps!

Cheers,
Gabrielle

Klaviyo Champion + ATX Klaviyo Meetup host | Client Strategy Director at ebusiness pros - a lifecycle marketing agency based in Austin

T

Thomas Clayton-SmithAuthor

Contributor I

Hi @ebusiness pros I have a few set up that way but was chasing by product type in particular. I have since had an answer that involves some API reconfiguring, which looks like the only way to achieve it.

Thanks for your help.

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