Hi everyone,
I want to create a segment that all subscribers that still inside the flows so I can exclude them on my campaigns. Basically if there’s still in the automation I don’t want them to receive any campaigns as I don’t want to interrupt the flow of the messaging to the subscriber in my flow.
Hey
This is definitely possible, but it will take a bit of extra work, as there isn’t an “in flow” segment condition. To do this, you’ll need people in flows to have a profile property set, that gets unset as they leave the flows.
To do this, add a profile property update action to the top of a flow. Create a new property, and make it something like, “Create In Flow as True.” After that, add another profile property update action right above every exit of the flow. This should update an existing property, and be set to “Update In Flow as False.” You’d want to do this for each flow you have.
What this does is ensure that everybody in a flow has a property to denote that, and that property value is set to false, once they leave the flow. You can then create a segment of everybody who has “In Flow” set to True, and exclude them from your campaigns. This screenshot below is an example from my test account of how you could set up the flow:
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