+1Is there a way to find out if customers purchased a specific product after clicking on a specific message in a flow?
We have a bounce back flow which encourages users to purchase specific product as a cross sell immediately after making a purchase.
All I can see in Klaviyo is placed orders from that flow but you cannot filter it by which product they purchased.
Best answer by Kylie W
Hi
Thank you for posting in the Klaviyo community!
I think one way to do this is to create a segment, where the conditions are; Customer Opened ‘said email flow’ AND purchased ‘X product’ .
Now you could get even more specific and add time frames to this and also even specify what the link is that the customer has selected within the email.
I believe this would be your best option.
Hope this helps!
Kylie
+34Hi
Thank you for posting in the Klaviyo community!
I think one way to do this is to create a segment, where the conditions are; Customer Opened ‘said email flow’ AND purchased ‘X product’ .
Now you could get even more specific and add time frames to this and also even specify what the link is that the customer has selected within the email.
I believe this would be your best option.
Hope this helps!
Kylie
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