cant remove phtos from the original templete
Solved
Can't remove photos from the original template
+2Best answer by stephen.trumble
Hey
Just wanted to check in, do you still need help or has the issue resolved itself? There has been a known bug that was preventing updates to templates from saving but should be resolved now. Please let us know if you need anything else!
+60Hey
Welcome to the Klaviyo Community and congrats on your first post!
Can you share more information on the trouble you are having removing the images in your template?
- Are you using the old or new template editor?
- Is this template saved as universal content?
- What steps have you taken to remove the images?
I’ll be on the lookout for your response!
+60Hey
Just wanted to check in, do you still need help or has the issue resolved itself? There has been a known bug that was preventing updates to templates from saving but should be resolved now. Please let us know if you need anything else!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.