Hi,
I'm encountering an issue with dynamic coupons in my Klaviyo flow. I'm getting the error message "This flow contains dynamic coupons. Remove coupons or change to static coupons and try again."
I've double-checked my coupon setup and flow logic, but I'm still unable to resolve the issue.
Has anyone else encountered this problem? If so, what steps did you take to resolve it? Any advice or suggestions would be greatly appreciated.
Best answer by JessFosnough
Hi
Thanks for your question!
From your screen shots, it looks like you are trying to add past profiles to a flow. Unfortunately, past profiles can’t be added to a flow that have dynamic coupons. See this article:
https://help.klaviyo.com/hc/en-us/articles/360049924272
If this is the only issue, my suggestion is to create a separate list for the past profiles (the list can be blank). Then clone the flow, with the trigger being the blank list. Add the past profiles to the list, and they should be able to receive the email.
Hope this helps!
+23Hi
Thanks for your question!
From your screen shots, it looks like you are trying to add past profiles to a flow. Unfortunately, past profiles can’t be added to a flow that have dynamic coupons. See this article:
https://help.klaviyo.com/hc/en-us/articles/360049924272
If this is the only issue, my suggestion is to create a separate list for the past profiles (the list can be blank). Then clone the flow, with the trigger being the blank list. Add the past profiles to the list, and they should be able to receive the email.
Hope this helps!
Hi Jessica,
Thank you very much for this! It works perfectly fine now
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
