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Black Background - White Socials Icons Missing 🥲

  • April 27, 2024
  • 3 replies
  • 60 views

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Why is it that my test email looks like this on desktop for socials 

BUT comes though to my mobile email like this?

 

Best answer by bluesnapper

Hi @SunshineHappy 

Would you like to send me a test campaign with this issue? I’ll see if I can spot anything. If so, let me know, and I’ll DM you my email address.

Regards

Andy

 

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3 replies

bluesnapper
Partner
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  • Champion & Partner
  • 740 replies
  • April 27, 2024

Welcome to the community @SunshineHappy 

The first thing to check is the display option for the social block (below). It may be that it’s set to  ‘Desktop only’.

Let me know if that’s the issue.

Regards

Andy

 


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  • Author
  • Contributor I
  • 1 reply
  • April 30, 2024

Hello 

I do have both mobile and desktop visibility checked when testing was done.

Still a problem unfortunately 😕 

 

 

 

 


bluesnapper
Partner
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  • Champion & Partner
  • 740 replies
  • Answer
  • April 30, 2024

Hi @SunshineHappy 

Would you like to send me a test campaign with this issue? I’ll see if I can spot anything. If so, let me know, and I’ll DM you my email address.

Regards

Andy