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Trigger flow on contact property change


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When I change a property on a contact that was already set, I want to trigger a flow. 

 

example: 
 

before: 

contact.customPropertyX = 1;

after: 

contact.customPropertyX = 2;

what was 1 has changed to 2, therefore the flow should trigger. 

 

 

How can I do this? 

Best answer by In the Inbox

Hi @hmenen 

Thank you for posting your question in the community! If you’d like to trigger a flow when a property value is updated to a new value, I would use a segment-based trigger for your flow. You would set the segment to include anyone with the value = 2, and when that property is updated, they will be automatically triggered into the associated flow.

I hope that helps! Please let us know if you have any additional questions.

@In the Inbox 

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2 replies

In the Inbox
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  • July 19, 2024

Hi @hmenen 

Thank you for posting your question in the community! If you’d like to trigger a flow when a property value is updated to a new value, I would use a segment-based trigger for your flow. You would set the segment to include anyone with the value = 2, and when that property is updated, they will be automatically triggered into the associated flow.

I hope that helps! Please let us know if you have any additional questions.

@In the Inbox 


retention
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  • July 22, 2024

@In the Inbox is spot on! Here’s more info on a “Segment Triggered Flow” here: