Bonjour,
Suite à la mise en ligne du site d’un client, nous avons lancé les e-mails de relance panier, mais nous remarquons que les images dans les données d’événement ont un URL en http://. (ce qui pose des soucis d’affichage des images sur gmail).
Pour information, Klaviyo est connecté au site (Prestashop) via le module PrestaShop Automation avec Klaviyo.
Seulement, ces images sont bien hébergées sur un serveur sécurisé. Si j’accède à mes images depuis Prestashop, elles sont bien en https://. Idem si j’exporte les produits depuis prestashop, l’URL de mes images est bien en https://.
Un extract de l’API pour vous montrer que les images sont directement récupérées en http:// (ligne image_url) :
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Savez-vous d’où peut venir le problème ?
Merci,
Eva
