I created a pop-up on my site to collect birth date information. How do i actually retrieve that information and send a birthday coupon to customers?
How to send a coupon to someone on their birthday?
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Best answer by retention
Hi
Once you have collected uses’ birthdate, you can create a “Date Triggered” Flow based on that custom property you used to store their birthday - and set it to “Yearly.” After that, it’s simply creating a Flow message you want to send on users’ birthday including the coupon code.
See here:
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If you have trouble finding your field, make sure the date you are capturing adhere to Klaviyo’s date formats. Here’s a quick doc about it:
Klaviyo has a really specific guide to how to setup a “Birthday Flow” in their documentation here:
You may also find this useful if you are collecting Birthdays:
Hope this helps!
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