Hi, I'm trying to test an EDM I want to send out this afternoon. However it only sends to my email address in Yahoo, and not my work email address in Outlook. I can't also send it to my boss in Outlook to approve either and I'm not sure why.
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Preview and Test
+2Best answer by In the Inbox
Hi
It’s likely Outlook was foldering/blocking your email based on some custom filters you or your company have in place to try and limit spam from coming through. Something to keep in mind when testing is that you might not get an email, not because Klaviyo didn’t sent it, but because your email client (outlook) rejected it.
Best,
+2Never mind. I figured it out… Seemed to not like me replacing an ! with a . in the subject line. Random
+31Hi
It’s likely Outlook was foldering/blocking your email based on some custom filters you or your company have in place to try and limit spam from coming through. Something to keep in mind when testing is that you might not get an email, not because Klaviyo didn’t sent it, but because your email client (outlook) rejected it.
Best,
Bryan Richey // Klaviyo Champion & Email Strategist at In the Inbox // https://intheinbox.co/
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