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Update profile subscriptions without removing suppressions


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Hi,

We are extending our integration to subscribe profiles based their attribute in the external source.

Is there a way to bulk update profile subscriptions without removing suppressions?

In https://developers.klaviyo.com/en/reference/subscribe_profiles, it says that it removes UNSUBSCRIBE, SPAM_REPORT, and USER_SUPPRESSED suppressions.

Is there a better way of achieving this than checking each profile subscription before updating them?

Best answer by Brian Turcotte

Hi @TranslatorHQ!

My apologies for the delay here - at this time, this is not possible via the API, but our API team is aware of this feature request so I’ll update the thread if anything changes in the future.

 

Best,

Brian

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4 replies

Brian Turcotte
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Hi @TranslatorHQ!

I’m going to check on this with our API team and I’ll update the thread ASAP!

- Brian


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  • Author
  • Contributor II
  • 4 replies
  • January 23, 2024

Hi Brian,

Thanks for this - have you been able to get a reply yet?


Brian Turcotte
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  • Klaviyo Alum
  • 1393 replies
  • Answer
  • February 8, 2024

Hi @TranslatorHQ!

My apologies for the delay here - at this time, this is not possible via the API, but our API team is aware of this feature request so I’ll update the thread if anything changes in the future.

 

Best,

Brian


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  • Contributor I
  • 2 replies
  • September 25, 2024
Brian Turcotte wrote:

Hi @TranslatorHQ!

My apologies for the delay here - at this time, this is not possible via the API, but our API team is aware of this feature request so I’ll update the thread if anything changes in the future.

 

Best,

Brian

Is there any update on this? We need to import thousands of profiles from another source and we need to be able to retain any current suppressions.