Hello,
I am working on Klaviyo integration and testing it. I’ve been testing this use case:
- Customer adds email for subscription. Call /client/subscriptions API.
- Customer gets email for confirmation. After confirm, email is seen in the list.
- Customer unsubscribes by unchecking option in our ecommerce website. System in the background calls API bulk unsubscribe profiles,
- Email is unsubscribed in the Klaviyo system.
- Then I try again to subscribe via /client/subscriptions API with the same email.
- I do not get confirmation email.
Is there a rate limit or something else? How often customers can subscribe/unsubscribe so this works OK? Is there something I am not aware of?
