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How to UPDATE opt outs via CSV?


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  • Contributor I
  • 7 replies

We have a new website that doesn’t integrate with Klaviyo so updates will be sent to be from the website via .csv files to update opt outs on the website via a customers profile.

Can anyone tell me how and where to make this *update* via a csv?

 

For reference the .csv will be in this format:

customerid 
email
optin_status
optin_change_date

Best answer by jennym

To manually unsubscribe opt-outs, you’ll have to upload that CSV into the Profiles > Suppressed Profiles section.

 

 

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jennym
Partner - Gold
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  • Partner - Gold
  • 7 replies
  • Answer
  • February 1, 2022

To manually unsubscribe opt-outs, you’ll have to upload that CSV into the Profiles > Suppressed Profiles section.

 

 


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  • Author
  • Contributor I
  • 7 replies
  • February 1, 2022

That’s great, thanks for your help!


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