So this is a new one for me: when QC’ing a sign up form, I noticed that some emails were successfully put in the correct list and other profiles do not end up in Klaviyo at all. I have never seen a form that works only some of the time. And this is a single opt-in form. Any suggestions?
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Sign up form not consistently working
+2Best answer by Bobi N.
I would suggest checking the list that this form subscribes to. If double opt in option is turned on this is the problem. People have to confirm email before being added to the list.. other than that I don’t see what else may be the problem here
+45I would suggest checking the list that this form subscribes to. If double opt in option is turned on this is the problem. People have to confirm email before being added to the list.. other than that I don’t see what else may be the problem here
+60Hey
Welcome to the community, thank you for posting!
Thank you both for being part of the Klaviyo Community!
+2+1I also have this issue. It’s been a problem when embedding Klaviyo forms onto different landing page software for over a year now.
The embed forms only work properly with certain landing page software. I got it to work with Simvoly, but it only works some of the time with Shopify, Gempages and Shogun.
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