We have recently updated our email icon/logo in Google Admin to what you see in the preview below.
But when we send our campaigns it says the link is broken. I have 2 accounts with the same problem. It has worked fine for the last 3years until we recently updated the image.
Thanks for sharing your question with the Klaviyo Community.
I’m afraid Klaviyo cannot control what logos appear for various inbox providers. With respect to the broken image, I recommend double-checking that it is a valid image URL and a support image type for Gmail. Here is the guide for updating the profile picture in Outlook.
Thanks for sharing your question with the Klaviyo Community.
I’m afraid Klaviyo cannot control what logos appear for various inbox providers. With respect to the broken image, I recommend double-checking that it is a valid image URL and a support image type for Gmail. Here is the guide for updating the profile picture in Outlook.