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Managing Multiple Brand Store Domains (BSDs) with Shopify Markets in Klaviyo

  • 4 January 2025
  • 1 reply
  • 21 views

Amos Peace
Problem Solver III
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Hello there,

 

For those using Shopify Markets with multiple dedicated domains (e.g., Dutch and French markets), it’s important to note that Klaviyo currently only supports one Brand Store Domain (BSD) per account. This limitation can be a challenge when trying to separate markets with distinct domains.

One common workaround is to create a second Klaviyo account for each market, but this can lead to increased complexity in terms of settings, user management, and syncing data across accounts.

Alternatively, a more feasible solution is to use a single BSD and implement dynamic content in your email campaigns. This allows you to tailor content based on customer location or language, providing a personalized experience without needing multiple BSDs.

As of now, there are no official updates from Klaviyo on multi-BSD support for Shopify Markets, but this is a feature many users are requesting. If you're facing this challenge, it's worth reaching out to Klaviyo support for potential future updates or to discuss additional workarounds.

I hope this helps others navigating similar issues.

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1 reply

MANSIR2094
Problem Solver IV
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  • Problem Solver IV
  • 164 replies
  • January 4, 2025

Klaviyo's current limitation of one Brand Store Domain (BSD) per account can indeed pose challenges for managing multiple Shopify Markets. Instead of creating multiple accounts, consider using dynamic content to personalize email campaigns based on customer location or language within a single BSD.

 

For a streamlined setup or assistance in implementing advanced solutions, feel free to reach out for professional help.