shopware metric update

Forum|Forum|6 months ago
January 21, 2026
3 replies
146 views

Hi,
we would like to add few more details in activity.At moment we have on “added to cart” event
value,price,image url,ID,….etc but we want to add product description and variant name (size,color,type)
does anybody know what to add and where.I found in event listener and on this path
custom/plugins/klavi_overd/src/Klaviyo/Gateway/Translator/CartEventRequestTranslator.php but what to change

thank You in advance

Best answer by Byrne C

Hi @Bojan,

Thanks for the question, and welcome to the community! At the moment, it isn’t possible to modify the events that Shopware sends to Klaviyo to add more event properties. Apologies for this. We instead recommend using the Create Event API to create your own custom event and calling that endpoint when people add to cart on your site. If you set this up, then you’ll have more control over the data that gets sent over to Klaviyo when people add to cart. Let me know if this makes sense, or if I can answer any additional questions.

Byrne CAnswer

Community Manager

Hi @Bojan,

Thanks for the question, and welcome to the community! At the moment, it isn’t possible to modify the events that Shopware sends to Klaviyo to add more event properties. Apologies for this. We instead recommend using the Create Event API to create your own custom event and calling that endpoint when people add to cart on your site. If you set this up, then you’ll have more control over the data that gets sent over to Klaviyo when people add to cart. Let me know if this makes sense, or if I can answer any additional questions.

B

BojanAuthor

Contributor I

Hi,
Thank You very much for this answer.
Could You advise where to add code(plugin,path...) and should this be stable after update.If its done in Klaviyo plugin,shopware rewrites everything after update.

Byrne C

Community Manager

@Bojan,

This would be added into your Shopware site, not within Klaviyo or the Klaviyo plugin. Since this involves adding custom code to your website, I can’t advise exactly where to add it, but it would need to trigger when somebody presses the “Add to Cart” button, meaning you’d likely add this to your product page. If you’re a developer, or have a developer on your team, you may be able to achieve this, but if you’re unfamiliar with making API calls, we recommend working with one of our partners, who may be able to get this done for you. You can take a look at our partner directory here to find a partner who can help out with this.

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials