Hi there!
I’m wondering if I can get in Klavyio data on the average time the customer is coming back for a second or a next purchase?
Hi there!
I’m wondering if I can get in Klavyio data on the average time the customer is coming back for a second or a next purchase?
Best answer by Dov
Hi
Thank your for sharing your question with the Klaviyo Community. And thank you
You were certainly on the right track by bringing this up. If you create a segment using the following definition: “properties about someone > email contains @ AND is not suppressed”, that will create a segment of all active profiles in your account.
From there, you can export the segment and check the box for average time between orders for export (you can type it in to easily search it up, instead of scrolling through pages of properties).
Then, in the .csv file, you can aggregate the data manually to determine the average and build a flow accordingly.
Thanks and have a great weekend.
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