Ignore missing products in catalog lookup

Question

We have a dynamic block based on an item id list, that uses the `catalog` lookup tag in order to display product information. Sometimes, we get the Error `product not in feed`, when an item from the ID list was deleted by us.

Is it possible to ignore missing catalog items somehow?

Thanks in advance,

Aram Becker

Brian Turcotte · Accepted Answer

Hi @Aram Beckerand welcome back to the Community!Just so I can clarify, what’s the end goal of what you’re trying to achieve by ignoring the missing catalogs?Are your emails getting cancelled because there are missing catalog items, and you’d like to avoid those cancellations and send the email regardless?If so, I would first recommendre-syncing your integration’s catalog. This would alleviate the issue entirely as it would remove the data referencing the deleted product.Or, are you trying to skip an e-mail if it’s referencing a deleted product?If this is the case, I would recommend the following Community post answered by my colleague Taylor, which explains how to implement a piece of code into a dynamic block that will skip the email if the product is unpublished on your site:Here is a Help Center Article with a little more context/explanationI hope this helps to get you started down the right path, and thanks for using the Community!- Brian

Aram Becker · Answer

@Brian TurcotteSorry for the late response.Our E-Mails are getting cancelled, because they reference deleted catalog items. We are aware that they are missing, but can do nothing about them being inside the list that is used to generate the email.We would like to send the email regardless, simply skipping the deleted products.

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