Set up trigger based on tag

  • 21 December 2023
  • 6 replies
  • 79 views
P
Rank
Badge +2

Hello,

I would like to know from what place Klaviyo extracts the tags used in the filter. Are thesese the same with the tags applied the the order? Or from where exactly? I attached an image for reference.

 

 

6 replies

KatherineB
Rank
Userlevel 6
Badge +21

HI @Paul09 these would be Shopify tags that Klaviyo is pulling from your store. 

Katherine

Katherine - &BAM | 2023 Klaviyo Champion and Elite Partner
P
Rank
Badge +2

HI @Paul09 these would be Shopify tags that Klaviyo is pulling from your store. 

Katherine

 

Hi, Kate!

 

pulling from my store meaning from the orders, products, or clients tags? 

KatherineB
Rank
Userlevel 6
Badge +21

HI @Paul09 Klaviyo is pulling Shopify tags from your store - these are tags that are added to orders in Shopify either manually or through automation. 

 

Katherine

Katherine - &BAM | 2023 Klaviyo Champion and Elite Partner
stephen.trumble
Rank
Userlevel 7
Badge +60

Hey @Paul09 

Just wanted to add to what @KatherineB has already shared. We actually have a Help Center document on using Shopify tags. Might help provide further clarity and understanding. 

-Stephen
P
Rank
Badge +2

Thank you! All I wanted to hear is that Klaviyo takes the tags from Shopify orders. If this is true, then this ticket can be closed! :) 

S
Rank
Badge

hi I  had a similar question on this as I  was trying to use post purchase flow for previous orders and marked the tag in shopify but I  am getting this issue. does anyone know why?

 

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