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Admin > Content > Products >Product > View Item (link is invalid)

  • March 10, 2026
  • 1 reply
  • 28 views

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  • Contributor I

Hello,

We have the integration with SFCC via OCAPI. In general, everything looks fine, and the products have correct links in the email, but on the admin page the links are broken.

Content > Products > Open Product Page > View Item (link is invalid)

It looks like the OCAPI one, and it is broken:
https://{Domain}/s/-/dw/data/v19_10/products/{ProductID}

It should be:
https://www.{Domain}.com/{ProductID}.html

Maybe this can be configured somehow?



Thanks.

 

1 reply

Byrne C
Community Manager
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  • Community Manager
  • March 12, 2026

Hi ​@Yev,

Our support team should be able to fix this issue! While this isn’t something that can be changed on your end, I’d recommend reaching out to Klaviyo.com/support, and our team can make some adjustments to ensure that your products link to the correct URL. Let me know if you have any questions!