Have just moved our website over from shopify to a custom built site using stripe, and struggling to get our flows to be triggered. Have added ‘checkout success’ as an event, but a test order shows that this isn’t being triggered for the use profile, so the customer isn’t entering the flow. Any idea why this could be happening?
Best answer by stephen.trumble
Hey @brewcrew
There could be a number of reasons why your custom integration is not working, however you will need to work with your developer to solve this problem. If you need help finding a developer who can help with your custom integration you can visit our agency directory at connect.klaviyo.com to find someone. Thanks for being part of the Klaviyo Community!
There could be a number of reasons why your custom integration is not working, however you will need to work with your developer to solve this problem. If you need help finding a developer who can help with your custom integration you can visit our agency directory at connect.klaviyo.com to find someone. Thanks for being part of the Klaviyo Community!