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Post Script Profile Property Not Showing Up

  • August 23, 2021
  • 2 replies
  • 135 views

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I recently integrated Post Script with my Klaviyo account. It should normally take 15 to 24 hours for the new Accepts SMS profile property to show up but It’s still not there. Any reason you think why? I created a new API key from Klaviyo, and enabled it on the PostScript side but saw no change. If any one had this same issue would love some help on this.

Best answer by stephen.trumble

Hey @MadihaKiran,

Thank you for reaching out to the Klaviyo community about your Postscript integration! Happy to help with this.

As @damion asked, Postscript Set Up Your Klaviyo Integration will walk you through step by step on how to set up this integration inside your Postscript account, including how to find the public and private API keys in Klaviyo. Because this integration is built by Postscript and not by Klaviyo, it would be best to reach out to the Postscript Support team at support@postscript.io for help. 

Thank you so much for being a part of the Klaviyo Community!

2 replies

  • August 23, 2021

Im having the same issues, where did you find instructions on doing the integration?


stephen.trumble
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Hey @MadihaKiran,

Thank you for reaching out to the Klaviyo community about your Postscript integration! Happy to help with this.

As @damion asked, Postscript Set Up Your Klaviyo Integration will walk you through step by step on how to set up this integration inside your Postscript account, including how to find the public and private API keys in Klaviyo. Because this integration is built by Postscript and not by Klaviyo, it would be best to reach out to the Postscript Support team at support@postscript.io for help. 

Thank you so much for being a part of the Klaviyo Community!